At Tracside Automotive, we are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) where applicable.

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What Information We Collect

We may collect personal information including:

• Your name

• Phone number

• Email address

• Vehicle information

• Service and repair history

• Any other information you provide when contacting us or booking a service

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How We Collect Your Information

We may collect your information when you:

• Complete a contact or booking form on our website

• Submit a Meta (Facebook or Instagram) Lead Form

• Contact us by phone, email or social media

• Visit our workshop

• Request a quote or vehicle service

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How We Use Your Information

We use your information to:

• Arrange and manage vehicle service bookings

• Contact you regarding your enquiry or appointment

• Prepare quotes and invoices

• Provide updates about your vehicle or repair

• Respond to your questions

• Improve our customer service

Where you have given your consent, we may also contact you regarding future promotions, offers or service reminders.

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Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third-party service providers where necessary to operate our business, including:

• Booking and communication systems

• Payment providers

• Website hosting providers

• Marketing and advertising platforms (such as Meta)

These providers are only given the information necessary to perform their services.

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Data Security

We take reasonable steps to protect your personal information from unauthorised access, loss, misuse or disclosure.

While we work to protect your information, no method of electronic transmission or storage is completely secure.

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Access and Correction

You may request access to the personal information we hold about you or request corrections if it is inaccurate or out of date.

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Third-Party Websites

Our website or social media pages may contain links to external websites. We are not responsible for the privacy practices of those websites.

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Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.

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Tracside Automotive

Phone: 02 4351 2488

Email: service@tracsideautomotive.com.au

Website: https://tracsideautomotive.com.au